The Secret Ned asks: why do boards “keep getting got” by digital technology? It’s time to wake up to the strategic opportunities it presents, and, non-execs, to keep your job safe from RoboNed.
The last quarter has seen an upsurge in reported cyber-attacks and what I will call “digital drama”. It has become a mainstream issue—a bit like remuneration—and hard for the population at large to ignore when it grounds British Airways for three days over a bank holiday weekend, as seen in June.
BA’s travails followed soon after the WannaCry ransomware attack, which paralysed vast swathes of the NHS and other industries. The government and professional advisers have been profile-raising intensely within boards over these sorts of issues over the past two years. There are workshops, questionnaires, reports and papers galore.
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