Skip to content

13 August, 2026

  • Saved Articles
  • My Account
  • Subscribe
  • Log In
  • Log Out

Board Agenda

  • Governance
  • Strategy
  • Risk
  • Ethics
  • News
  • Insight
    • Categories

      • View all
      • Governance
      • Strategy
      • Risk
      • Ethics
      • Board expertise
      • Finance
      • Technology
    • board skills clash

      When board skills clash

      Board composition in terms of expertise has a clear impact on entrepreneurial decision-making and strategy,...

      create value

      4 ways to help your CFO create value

      The chief financial officer has a vital contribution to make to the board’s strategy on...

      leadership crisis

      How to fix the leadership crisis

      Unpopular opinion? It’s time for organisations to shift away from feelings to focus on competency...

  • Comment
      • View all
    • create value

      4 ways to help your CFO create value

      The chief financial officer has a vital contribution to make to the board’s strategy on...

      leadership crisis

      How to fix the leadership crisis

      Unpopular opinion? It’s time for organisations to shift away from feelings to focus on competency...

      AI behaviour

      How do you measure AI adoption?

      It’s easy to produce metrics on AI software deployment, but these are pointless without tracking...

  • Interviews
      • View All Interviews
      • Podcasts
      • Webinars
    • governance

      How better governance helps private companies grow

      If governance is to become mature, management decision-making has no place on the board’s agenda,...

      future-ready

      Is your board ‘future-ready’?

      The survival of a business in uncertain times depends on its ability to pivot as...

      investor confidence

      Lack of audit reform ‘will hit investor confidence’

      Government's failure to push ahead with audit reform is a risk to UK investments, the...

  • Board Careers
      • View All
    • board skills clash

      When board skills clash

      Board composition in terms of expertise has a clear impact on entrepreneurial decision-making and strategy,...

      female ceos

      FTSE 100 CEO appointments rise

      The number of CEO appointments has doubled in six months, although the global picture suggests...

      board role

      How to engage with outreach

      When board opportunities knock, should you answer the door? Here are tips from a new...

  • Resource Centre
      • White Paper Downloads
      • Book Reviews
      • Board Advisory & Corporate Services
    • FRC Annual Review of Audit Quality 2026

      This Financial Reporting Council report uses findings from its supervisory activities to assess audit quality...

      Governance Guide: How Boards Drive Growth

      This Board Agenda Governance Guide investigates how directors can evolve to drive performance and growth...

      Organizational Transformation in the Age of AI

      This World Economic Forum paper looks at how organisations must re-architect their workflows and operating...

  • Events
  • Search by topic
    • Governance
    • Strategy
    • Risk
    • Ethics
    • Regulation
    • ESG
    • Investor Relations
    • Careers
    • Board Expertise
    • finance
    • Technology

How strong investor relationships stem from enhanced dialogue

by Mirza Baig on October 10, 2018

Contact with investors should no longer be about winning support for policy decisions. It’s all about building deeper relationships, writes Mirza Baig, global head of governance at Aviva Investors.

businessmen, handshake

Image: aodaodaodaod/Shutterstock

Favorite

The recently updated UK Corporate Governance Code and imminent consultation on the UK Stewardship Code has kept scrutiny on the relationship between corporates boards and investors firmly in the spotlight.

Looking ahead, it is imperative that company boards shift their mindsets on the objective of [shareholder] engagement…

Despite this, the recent AGM season was again characterised by a catalogue of high-profile shareholder revolts spanning both large and mid-cap companies. In many cases, this was indicative of failed engagement between boards and their shareholders, largely due to the quality and timeliness of the dialogue rather than an unwillingness from companies to engage.

Looking ahead, it is imperative that company boards shift their mindsets on the objective of engagement, from gaining support for specific management proposals to building deep and long-standing relationships with their owners. To achieve this, we would encourage companies to consider the following.

Holistic discussions

Engagement with shareholders is too often undertaken in silos and based on specific topics. Boards must become better at framing these discussions within the holistic context of the long-term prospects and strategic opportunities and needs of the business.

The appointment of directors, assessments of board effectiveness and diversity, selection of performance targets governing pay, environmental impacts and corporate restructuring are all inextricably linked and fundamentally grounded in the strategic priorities of the board.

Investors will be better placed to understand, challenge and support board decisions when they can appreciate the broader business rationale. In most cases, we view companies as either disrupters or being disrupted and look for boards to demonstrate how their governance culture and approach is being adapted accordingly.

Fundamentals of pay

It has been 15 years since shareholders were first given the opportunity to vote on directors’ pay in the UK. Since then, there have been extensive debates on topics such as pensions, salary increases, bonus targets, deferrals, share-based structures and termination payments. Although there have been substantial improvements in the structural elements of directors’ remuneration, it is harder to argue that there has been the same level of success in controlling pay outcomes.

The public perception that the relationship between corporate boards and shareholders is fundamentally broken is an imbalanced caricature of the current state of play.

While we accept that there is some merit in the ongoing tweaking of remuneration structures, such as the UK governance code’s stronger approach to bonus deferrals, more fundamental change requires the revisiting of base principles, responsibilities and values.

Ultimately, we believe remuneration committees need to reflect on two core questions. First, who are the primary stakeholders they are seeking to act on behalf of? Is it their mandate to get the best deal for shareholders or management? Secondly, what criteria are they using to determine “fair and reasonable” compensation for the outcomes delivered by management?

The misuse of industry benchmarking alongside vague measures of business complexity have arguably been the most significant factors behind executive pay inflation. If shareholders become more comfortable with how remuneration committees answer these critical questions, dialogue surrounding the details of executive pay will gradually become more constructive and less adversarial, and the exercise of remuneration committee discretion will be welcomed rather than viewed with suspicion.

Alignment

For businesses to thrive over the long-term, they need to ensure strong and constructive relationships with a broad base of key stakeholders. Consequently, we strongly supported revisions to both secondary legislation and the corporate governance code that placed additional reporting obligations on companies to demonstrate how they have taken account of stakeholder views.

We expect company engagement with shareholders to include commentary on how the strength of their relationships with employees, customers, suppliers, local communities and regulators is a source of competitive strength.

To ensure that reporting results in meaningful behavioural and cultural change, discussions about strategy, execution, restructuring, transactions and capital allocation should be presented to investors with reference to stakeholder considerations. As shareholders, we would view this as a positive indicator of the alignment between boards and our long-term investment horizon.

The public perception that the relationship between corporate boards and shareholders is fundamentally broken is an imbalanced caricature of the current state of play. Nevertheless, there is much more that can be done on both sides of the table. The approaches outlined above would be a positive step forward in helping to rebuild those relationships and, therefore, trust.

  • Facebook
  • Twitter
  • Google+
  • LinkedIn
  • Mail

Related Posts

  • ‘Poor’ proxy advisers ‘stifle’ investor stewardship
    November 7, 2022
    board proxy advisers

    Many chairs believe the focus on compliance has led to the board’s relationship with institutional investors deteriorating, report finds.

  • Shareholder dissent focuses on pay
    September 12, 2023
    AGM 2023

    AGM season review reveals that remuneration is still the topic that attracts most shareholder opposition in Europe.

  • BlackRock expands voting choice in response to investor demand
    June 14, 2022
    BlackRock offices in San Francisco

    Voting will now be available to clients representing 47% of index equity assets globally, including 650 funds based in the US and UK.

  • Good governance boosts companies' CSR performance
    July 5, 2021
    Board members looking at corporate reports

    Study concludes that “corporate board reforms... appear to have a positive spillover for non-financial stakeholders”.

Search


Follow Us

Most Popular

Featured Resources

The Future of FTSE 350 Chairs: Pathways, Pipelines & Barriers 2026

This report is a collaboration between the FTSE Women Leaders Review and Professor...

Agentic AI from principles to practice 

‘A C-suite guide to capturing value without losing control’, this Forvis Mazars...

Route to the Top: Europe 2026 

This survey report from Heidrick & Struggles finds that companies are tending...
board's role in a rewired world fgs 2026 cover

A hard job getting harder: The board's role in a rewired world

The role of a corporate director is demanding intellectually, ethically and strategically—and...

Boardroom resilience: Practical governance for risk, readiness and rapid response

Boards are operating in a world defined by uncertainty. Geopolitical tensions, climate...

Board Value Index Summer 2026

Board Intelligence found 86% of directors say rigid processes and inconsistent frameworks...

Governance Guide: Navigating Conflict in the Boardroom

The 'Governance Guide' on navigating conflict in the boardroom provides practical...

Becoming a non-executive director (4th edition)

Board composition is the subject of much debate, while the role of the non-executive...

SUBSCRIBE TODAY

Stay current with a wide-ranging source of governance news and intelligence and apply the latest thinking to your boardroom challenges. Subscribe


  • Editors & Contributors
  • Editorial Advisory Board
  • Board Advisory & Corporate Services
  • Media Marketing Solutions
  • Contact Us
  • About Us
  • Board Director Network
  • Terms & Conditions
  • Privacy Policy
  • Cookies

Copyright © 2026 Questor Media Group Ltd.

  • Terms & Conditions
  • Privacy Policy