Picture cyber-attacks on your organisation as being like any other scam—tenacious, infuriating and often playing on human weakness or error to achieve access to your most important resources. The government’s Covid-19 "test, track and trace" smartphone app, piloted on the Isle of Wight, is a prime example of what can go wrong for organisations when a significant lack of trust comes into the equation. According to a recent 1,000-person survey, almost half (48%) of people questioned about the NHSX contact-tracing app say they don’t trust the government to keep their information safe from hackers. The poll also found that 43% of respondents are worried that using the app could give fraudsters an opportunity to launch phishing at