Risk monitoring and detailed contingency planning can help a firm with a reputation under fire, but boards looking ahead by a decade or more are the leaders best placed to see off existential threats.
Crisis management is an increasingly pressing issue for company boards. If a crisis is handled badly, it can swiftly leave a company’s hard-earned reputation in tatters.
Dealing with threats quickly as they happen and having a well-constructed strategy in place ahead of time are fundamental.
In an increasingly complex and uncertain world, crises can take many forms: from cyber-attacks to data breaches, and natural disasters to poor behaviour from employees.
“In the heat of a disaster, you need to act decisively,” says Matt Dalton, a partner at Mazars, where he is responsible for internal audit and risk management. “Each crisis si
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