Twitter CEO Jack Dorsey

3 June, 2020

Twitter CEO takes on Trump over tweets that ‘violate company rules’

Last week news outlets were filled by stories of Twitter’s clash with Donald Trump over the president’s tweets. While somewhat overtaken by recent events, the collision highlights how corporate le...
man with magnifying glass undertaking internal investigations

2 June, 2020

Internal investigations are on the rise—but are they robust enough?

Companies today are under greater scrutiny than perhaps ever before. As a consequence there has been marked increase in the number of companies conducting their own internal investigations, caused by ...
chair, boardroom

21 May, 2020

‘Chairman contagion’ highlighted as growing reputational risk

“Chairman contagion”—the process of trouble afflicting a shared chair spreading from one portfolio company to another—is among the key reputational risks identified by chief executives and com...
stakeholder accountability

23 March, 2020

Stakeholder accountability at risk from the Covid-19 crisis

It’s becoming clear that businesses responding to the Covid-19 crisis are putting their reputations on the line. As the pandemic increases in intensity and governments shut down whole countries to c...
Volkswagen, organisational reputation

5 February, 2020

How boards can learn to talk about ‘unspeakable’ issues

Organisational reputation is an increasingly critical issue for boards to consider and is certainly on a par with overseeing product quality and service delivery. Volkswagen Group is a useful case ...
revolutionary fist graffiti on wall representing social justice

6 November, 2019

When fighting social injustice clashes with shareholder demands

The idea that business leaders are unsympathetic to social, political and economic concerns is largely a myth. Indeed, many leaders care deeply about such issues, but the reality is that society’s d...
CEO, political issues, speak out

14 October, 2019

Corporate activism: how CEOs should approach political issues

As the chaos and uncertainty of Brexit continues, the impact on UK business is starting to bite. Industry’s strategy of abstention and neutrality has materialised into a freeze on spending and hi...
ransomware, Ryuk ransom note

29 July, 2019

Ransomware attacks: what to do when the worst happens

It can cause bankruptcy and feel like a “violation”: Ransomware attacks are on the rise, enabling cybercriminals around the globe to extort vast sums of money from businesses while indiscriminatel...
global outsourcing

19 July, 2019

Outsourcing: the risks and rewards of a multi-faceted tool

Discussion of outsourcing has travelled a long way. Once used to cut costs, the process of transferring in-house processes and functions to an external provider has now become a core part of achieving...
social media, hashtag, reputation

28 May, 2019

Social media: when personal beliefs clash with corporate values

By its very nature, social media blurs our professional and private selves. When we put a disclaimer in our Twitter bio stating “Views my own, and do not reflect those of my employer”, we may feel...