With a holistic digital transformation strategy, AI can help businesses become more adaptive, creative, flexible and innovative.

Robotics and automation will become more important than ever as a solution for UK business recovery amid the pandemic’s devastating economic impact.

The use of shared service centres (SSCs) has grown over the decades. They offer many benefits to finance and accounting departments, but the rise in automation and digitisation will bring a radical shakeup of the SSC business model, which has implications for the companies using them.