When boards look to AI, what should they see?
Artificial intelligence (AI) warrants the close attention of the board because it presents opportunities when applied well and risks when applied badly. Organisations that successfully exploit AI can disrupt the market, drive growth and manage their commercial risk. Yet, AI technologies also present serious ethical, legal and programming risks that need to be managed carefully. What’s more, AI is poorly understood by business, with many organisations unsure as to when and where they should use it.