Whether a private or public company, a not-for-profit, a Crown corporation or government agency, every enterprise will face a crisis sooner or later. When that crisis hits, the organisation’s ability to sidestep disaster will be determined by the effectiveness of its response.

Preparedness and oversight of crisis management is a key responsibility of an organisation’s board of directors. The Institute of Corporate Directors (ICD) and Osler commissioned this research paper on board attitudes and approaches to crisis management.