Senior executives recognise the need for more proactive, forward-looking, and strategic approaches to resilience, but they are struggling to develop and operationalise them in their organisations. That is the overarching finding of Deloitte’s 2022 worldwide, cross-industry survey of almost 700 executives, directors, and senior leaders with accountability or responsibility for resilience or crisis management within their organisation.

Most organisations need to broaden out from their predominant focus on operational resilience, and build resilience more equitably across other ‘capitals’ (financial, reputation, people and environmental) to build true organisational resilience.