Denis Kilroy is the Managing Director of The KBA Consulting Group – an Australian firm that he established in 1994 after some ten years with LEK and Marakon Associates. He played a key role in establishing LEK’s Australasian practice and was one of the first non-Americans to be elected partner with Marakon. He established KBA to focus on a more conscious and more socially responsible approach to business. This involved helping client companies to develop the ability to create real value for customers and significant wealth for shareholders, while at the same time seeking to enhance community and environmental wellbeing. Throughout the mid-to-late 1990s, he was often told that the ideas that he was working with were well ahead of their time. Whether that was true or not in the past, the emergence of streams of thought like Conscious Capitalism in the very different business environment that emerged in the wake of the GFC, led him to the view that the time was now right to publish. Customer Value, Shareholder Wealth, Community Wellbeing was written by Denis and his co-author Marvin Schneider over an extended period. It represents the culmination of more than 20 years work.