Ben Hardy is clinical professor of organisational behaviour at London Business School. He graduated from Edinburgh University with a Bachelor of Veterinary Medicine and Surgery and holds an MBA, MPhil and PhD from the University of Cambridge. Ben’s research interests include the interaction between management and physiology, particularly with respect to hormone levels and the autonomic nervous system; the philosophical underpinnings of management research and knowledge; and linguistic factors in survey research and communication. His research has been covered by the Financial Times, The Times, BBC, Wall St Journal, Reuters, Sky News, the Daily Mail and The Sun. Ben has been a trustee/director of the charity International Cat Care, a finalist on the BBC’s University Challenge, winner of the AT Kearney Global Prize and recipient of an IBM Fellowship. He has also been interviewed on how to conduct effective meetings on Radio 4’s PM programme. Ben has taught at and provided consulting services to a wide range of organisations, including Barclays, HSBC, WPP, BT, McKinsey and Co., Nestlé, Novartis, McLaren Group, Agricultural Bank of China, the Foreign and Commonwealth Office, Slaughter and May, and IBM.