Serco Group plc, a global provider of critical government services, has announced the appointment of Keith Williams (pictured) to the board as a non-executive director and board chair-designate. He will succeed John Rishton on 1 January 2026, who steps down on 31 December 2025 after completing a nine-year board tenure.

Williams is currently chair of Halfords Group PLC and brings leadership and listed board experience from a range of industries. He previously served as chair of International Distribution Services Plc (previously Royal Mail Group), non-executive director and deputy chair of John Lewis, a NED of Aviva plc, and chief executive officer and then executive chair of British Airways.

Williams was also previously the independent chair of the government-supported Rail Review.

In his executive career, Williams has also worked for Boots, Reckitt & Colman, and Apple Inc.

Anthony Kirby, group chief executive, said: “We are delighted to welcome Keith to Serco as our next chair. He brings significant international experience, and I look forward to working closely with him as we continue to deliver for our customers, colleagues and stakeholders.

“On behalf of the board, and all colleagues at Serco, I’d like to thank John for his excellent leadership and unwavering commitment over the past eight and a half years. He has played a pivotal role in strengthening Serco’s foundations and positioning us for continued growth and success, Serco has been transformed since John joined the board, and he leaves with our gratitude.”