Throughout the Covid-19 pandemic, organisations and risk management professionals have responded in a variety of ways to limit the impact to their operations. Whilst some have reacted quickly, demonstrating robust leadership, flexibility and effective communication, others have struggled to do the right thing at the right time, putting additional pressure on their people, processes, and systems. Leadership has been challenged by a lack of useful intelligence and data to support business decisions, leading to knee-jerk, short-term reactions. Some supply chains were caught off guard, with limited contingency plans for strategic sourcing options in an interconnected global crisis. The Covid-19 pandemic is not a "black swan" risk. The bla