How true leaders communicate in a crisis
Leaders have to self-monitor at the same time they check on others—and uncomfortable emotions need to be addressed so they don’t fester or come out sideways.
Image: Alika-Dream/Shutterstock
With nearly a fifth of the globe’s population on lockdown, many of us have replaced our morning routine of getting ready for the day and then taking public transportation or the car to the office with rolling out of bed and onto the sofa to start work.
Those routines and rituals that take us from home to work have changed, as has the content of many executives’ jobs. Operations professionals, for example, normally ensure products move through the line smoothly, but they may now be faced with the prospect of closing several factories while trying to keep another one open. The shape of work itself has been disrupted. And uncertainty abou
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