How organisations cope with the Covid-19 stress test will reveal how ready they are for the future of work.
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As academic researchers in the field of organisation design, we have watched with great interest as remote working has gradually drifted toward mainstream acceptance in recent years. The ultimate meaning of this gradual shift, however, is unclear.
Even the very best technologies still lack many of the properties of in-person communication. Early adopters of extensive remote work have been only a specific set of individuals or companies who chose to or could afford to accept these constraints. It would have been difficult to draw universally applicable conclusions based on this highly particular, self-selected group.
As we wri
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