Data ethics: defining the governance of artificial intelligence
Questions about the ethics of data use have provoked intense debate. Can artificial intelligence be governed to avoid exploiting the vulnerable?
Photo: Shutterstock
Noise surrounding the corporate use of data for potentially unethical purposes has increased by dozens of decibels in recent weeks.
During the summer, the Competition and Markets Authority (CMA) hosted a symposium, during which consumer vulnerability was discussed, highlighting concerns that older people, or those with mental health issues, or workers on low incomes, face disadvantages in dealing with product and service providers in an increasingly digital world.
These types of customers may stay with service providers longer and struggle to shop around, paying what has become known as the “loyalty penalty”.
While the use of thi
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