Businesses are racing to embrace the use of artificial intelligence in their products and services, but there is a right and wrong way to use it, argues Philippa Foster Back of the Institute of Business Ethics.
The must-have Christmas gift—at least with my savvy friends—was a virtual assistant. Whether it was Alexa, Siri or Cortana, the future world of accessible artificial intelligence (AI) is in our homes and becoming mainstream.
The rapid development and evolution of AI technologies, while unleashing opportunities for business and communities across the world, have prompted a number of important overarching questions that go beyond the walls of academia and high-tech research centres in Silicon Valley, and into our boardrooms.
The real issue concerns the use that business makes of AI, which should never undermine human ethica
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