Internal auditors can help support the development of a company’s values. Peter Montagnon describes how they can be agents for positive change.
Whether they are formally aware of it or not, all companies have a business model which explains not what they do but how they make their money.
For some business leaders this is instinctive—they just know how to be successful and don't really think about it. For others, developing a business model is a more considered process.
Either way round, however, the business model will reflect the values of those who adopted it. For example, a company's approach might be to undercut competitors, squeeze them out of the market and then enjoy a monopoly advantage at the expense of its customers.
Values and culture ... are core t
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