Mark Craddock

Mark Craddock is a director in Deloitte’s London office and a lead advisor in the BPO advisory practice. Mark has more than 15 years of experience, both in leadership roles for large outsourcing suppliers and as an advisor for a diverse set of global clients across a range of industries. His experience spans the entire sourcing life cycle, with a particular focus on design, negotiation and implementation, including managing contract termination and transition to new suppliers. He has particular expertise in finance, procurement, HR and legal process outsourcing.

Latest Articles by Mark Craddock

  1. 19 October, 2015

    Long-term perspectives

    Outsourcing has become a go-to service to win efficiencies, but there are five key areas to consider before handing over critical functions to a third party.